Warranty
SKU: Warranty
$0.00Price
WARRANTY RETURNS MUST INCLUDE:
- A Printed Copy of your warranty confirmation e-mail
- A Printed Copy of your initial purchase receipt
- Your device/decoder
Additionally, If you do not receive a confirmation email from us, you can write your order number on a piece of paper and include that in the box you send to us.
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Please print out your email confirmation and include it in the box that you are sending the defective product in.
Video guide for submitting a warranty.
Please fill out the field labeled 'Notes for Seller' in the shopping cart. Tell us the product you are sending in and describe the issues with the product.
For example:
WOW101 Steam: Placed locomotive on track, it shorted and smoke came out. No movement or sounds.