Train Control Systems
Manufacturing the highest quality DCC Decoders
and Control Systems for Model Railroads worldwide.
As of November 29, 2024, international mail service from USPS to Canada is temporarily suspended. If you place an order from Canada using USPS, we will ship it as soon as this service becomes available. Shipping cost will be added once rates come back.
Contact
Main Office
Contact our main office for general non-technical inquiries and information, such as placing an order, checking the status of an order, or processing a payment.
Hours: Mon-Thur 8 AM to 4 PM EST
Phone: (215) 453-9145
*This phone number is not for technical support. Please fill out the form below.
Email: tcs@tcsdcc.com | sales@tcsdcc.com
Technical Support
Have any questions relating to features, installation, operation, performance, or failure? First, have a look at the technical support resources found on our Documentation Wiki. If you need to contact our technical support team, we changed to a support ticketing system. We will review your request and be in touch!
Installation Services
You can contact our installation services team via email at the address below:
Have a package you need to send us? Use the address below for your preferred shipping method.
Please send all packages to the attention of the appropriate department. Packages not addressed to the appropriate department may experience delays in processing.
For example, warranties should be shipped "ATTN: Warranty" and installation services should be shipped "ATTN: Installation Services"
Postal Service (USPS):
Train Control Systems
P.O. Box 341
Blooming Glen, PA 18911 USA
UPS / FedEx / DHL:
Train Control Systems
845 Blooming Glen Rd.
Blooming Glen, PA 18911 USA