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Email Address:   * Required

If you are unsure if your decoder is damaged, or have any questions regarding its performance contact tech support at:
Phone: 267-733-3408

All fields must be filled out prior to submission.
How many decoders are you sending in?


Decoder Information:   * Required

Did the decoder burn (did smoke come out)? * Required

What functionality failed? * Required

To help us better service your warranty please provide as much information on the failure as possible. Regardless of whether or not the failure was an accident or a product failure your decoder still qualifies for our Goof-Proof warranty. * Required

Please do not include any harnesses with your warranty.

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